Local Support When you Need It!
Our servers and workstations come standard with a one-year carry-in warranty, including all hardware repairs and base OS. For a small additional charge, you may upgrade your server to a 3-year 24x7, 4 hour onsite response warranty. You can also upgrade your workstation to a 3-year 24x7, 8 hour onsite response warranty. Excalibur Technology stocks all spare parts in our facilities to guarantee the fastest turn around time in the industry. Should a covered component fail, our engineers will bring spares on-site to your office and make the repairs quickly and put your business back in business.
Why go through the hassle of technical support outsourced to another country? Keep it local and keep it with a company that you can trust to respond quickly and professionally to your needs. Remember, even when you purchase enhanced warranties through the large name companies, as long as they answer your phone call, they have “responded” to your request and fulfilled their commitment to you even though your equipment is still down. The actual repair can sometimes take weeks of additional waiting time. Can your business afford to be down that long? Remember, the actual cost of your network equipment is relatively small compared to the amount of revenue it will help you bill over the life of the system.
We invite you to contact one of our Technology Consultants to review our warranty offerings and a cost comparison on your next equipment purchase.