How long does your network consultant keep you waiting? If it is more than 30 seconds, then read on … Our Virtual Technician service puts a certified engineer on any Windows PC or server on your network instantly! Save thousands of dollars on support costs and time each year by supplementing your support with our Virtual Technician service. There is no software to install, no configuration or setup and it all runs over a simple web based connection. You may remain in full control of the Virtual Technician session and can watch exactly what our technician is doing in real time as it is displayed on your screen. You may cancel the session at any time by pressing the ESC key. There is no need to worry about security because the entire session is run through an SSL connection and is completely encrypted. No software remains installed on your computer after the session and it cannot be restarted unless you request another connection.
See this amazing tool for yourself today! Call our office for a live demonstration!
This is a monthly subscription based service for $50.00 per month or less! To sign-up for this service, simply call our office and we can add this to your account. Remember, Platinum Membership clients receive the Virtual Technician service for free!*
If you are already an Excalibur Technology client and need to begin a Virtual Technician session, simply click HERE.
*Minimum service commitment required. Call for details.
 Virtual Technician Signup Form
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