Every piece of technology comes with this risk. Although, some businesses are better at mitigating this risk than others, and it’s usually based on how they approach their organization’s IT maintenance.
Unfortunately, no computer manufacturer can guarantee their equipment to be impervious to breaking down, and no IT network can deliver 100 percent uptime. It’s unrealistic to expect as much from your own technology, yet coming to terms with the reality doesn’t make it any less frustrating when you encounter an error.
When it comes to protecting your company’s productivity from the inevitable imperfections of technology, whether it be hardware failure, a data breach, user error, or a litany of other issues. Having the right approach to IT maintenance is the best way to give yourself peace of mind that issues that appear will be taken care of efficiently, before they are problems to be dealt with. Essentially, this approach must be proactive in nature, otherwise you’re doomed to deal with one unexpected technology problem after another, and at the worst possible times.
With managed IT services from ExcalTech, we’re able to proactively monitor and maintain your company’s technology in order to significantly reduce the risk of downtime. Admittedly, even this approach cannot guarantee that your company will never again experience a technology issue (this silver bullet doesn’t exist, unfortunately). Although, we can confidently say that by taking a proactive stance toward your technology’s maintenance, many problems will be prevented that would otherwise cause downtime.
So, while 100 percent uptime and issue-free technology is an unrealistic expectation, you can be confident that partnering with ExcalTech will provide your business with a dedicated team of IT professionals that do everything they can, and use every resource at their disposal to make sure your company’s technology is operating at maximum efficiency. That said, if your company’s technology is ever hit with an issue that takes your systems offline or causes downtime, know that we have a plan in place to handle such a crisis and our team of IT experts will act fast to resolve the problem as quickly as possible.
Keep in mind that, even if you are faced with such a crisis, if you’ve taken the proactive approach to IT maintenance, then the number of these technology crises your business faces will be dramatically reduced. Considering how expensive downtime is for any organization to experience, you can see why taking every measure possible to prevent IT problems proves to be so valuable.
Is your business taking a proactive approach to IT maintenance, or are you handling technology issues as they happen? To equip your business with ExcalTech’s proactive IT solutions, give us a call today at (877) 638-5464.