HP has announced a battery safety recall and replacement program affecting batteries that were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through October 2016, and/or were sold as accessories or spares, or provided as replacements through Support.

Please visit this page on HP’s website for additional information and for a free utility to run to check if your laptop has a battery that is affected by the recall.

click here: https://h30686.www3.hp.com/?lang=en-US#tab=id1

If you need any additional help or cannot determine if you have an affected product, please call the ExcalTech support team for assistance.

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