ExcalTech - Making IT Simple

Chicagoland IT Support

Support. Security. Solutions.

No other Chicagoland IT company can match ExcalTech’s range of high quality IT services, super quick responsiveness to your needs, and team of highly skilled IT engineers.

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You run your business. We make sure your business runs.

ExcalTech is the leading IT service provider in the Chicagoland market, and has been since 1994. Our staff provides professional, customized solutions for SMBs across multiple industries. Our client retention rate exceeds the industry average and we value your business. We want to be your IT business provider and Make IT Simple for your firm.

What do you get when you partner with ExcalTech for your managed IT services?

Peace of Mind

Your data is securely backed up with disaster recovery plans in place and your network is protected by multiple layers of security.

Controlled Costs

Know what you pay each month with flat-rate pricing.

Increased Productivity

Fewer issues means your staff spend less time sidelined by IT issues and more time getting work done.

Help at the Ready

The best experts in the industry available to resolve issues quickly.

How does ExcalTech deliver these benefits?

Service

ExcalTech Provides The Best Chicagoland IT Support. We Know IT Like The Back Of Our Hands.

After supporting thousands of satisfied clients for the past 30 years, we know IT support inside and out. We know what your company is going through and we know how to fix it. We have highly-trained staff working with high-quality equipment. We provide you with the best service to ensure that your business runs as effectively as possible.

People

ExcalTech Hires The Best Chicagoland IT Engineers. Not Just Computer Techs.

We understand that your infrastructure is critical. That’s why we’ve hired certified engineers to handle your complex business systems, so you’ll never have to worry about your business being up and running. We’re an IT provider you can trust.

Value

ExcalTech Offers The Best Value & The Best Guarantee When Compared To Other Chicagoland IT Companies.

We consistently deliver exceptional products and services at fair rates. Offering both subscription-based and hourly support services, we give you the best value for your business’s IT support needs.

What’s that about the best guarantee? If you are not 100% satisfied, we will make it right! We make IT that simple.

What makes ExcalTech better?

Locally Owned & Operated

We live and work where you do.

Well Established

We just celebrated our 30th year in business!

Headquarters

We have an 8,000 sq. ft. corporate headquarters located in Lake Barrington, IL.

C.A.R.E

We Consult, Advise, Recommend, and Educate so you can focus on your business and customers.

Expert Staff

We employ a full-time staff of over 50 people with many technology certifications.

Data Center

We manage our own data center offering including a private cloud solution.

Service Vehicles

Our engineers respond quickly when issues arise in our fleet of service vehicles.

Premium Service

Our service is TOP NOTCH and WHITE GLOVE based.

Short Wait Times

Your phone calls are answered in ~15 seconds or less.

Fast Support

We have a 30-minute SLA (service level agreement) for open tickets.

In-House Support

We never outsource any aspect of our support.

Strategic Partnerships

We build partnerships to ensure your technology runs as designed.

ExcalTech by Numbers

  • 30 years in business
  • 130+ staff certifications
  • 50+ employees
  • 980+ happy clients
  • 99% client satisfaction rate
  • 15-second average call answer time
  • 30-minute SLA (Service Level Agreement)

Zero Major Security Incidents Among All ExcalTech Clients in Over 3 Years!

  • 0 ransomeware infections
  • 0 cryptolocker infections
  • 0 data loss incidents

IT Support & Tech Services

Managed IT

From long-term IT support solutions to a one-time maintenance check, find the best plan for your business from our IT support plans.

Data Center

We offer a complete line of hosted servers, colocation services, mail services, online backup and cloud services.

Projects

Our team specializes in difficult tech projects such as custom programming, VMware configuration, and VPN deployment, so you don’t have to.

Cloud Solutions

Move your servers to our data center or let us manage your public cloud infrastructure.

Infrastructure

For the best results for your IT infrastructure, consult with our IT experts about monitoring solutions, advanced troubleshooting, server upgrades, web presence and more.

Additional Services

Didn’t see what you’re looking for? ExcalTech also offers DNS web filtering, internet connectivity, domain name registration, and other services.

Recognition for Outstanding IT Services

Tech News & Insights From Your Chicagoland IT Support Team

Tech News from ExcalTech

Raving Client Reviews Of ExcalTech's IT Support

Real people. Real testimonials.

I know I have told you this before but I feel the need to repeat it. I have never worked with a more professional, dedicated, knowledgeable, patient and responsive group of technology consultants. You should all be proud of being a part of such an amazing team! We feel fortunate to consider ExcalTech as part of our team. We could never be successful in providing quality and meaningful recreation programs and services to individuals with disabilities without your commitment of providing the absolute best technical support for our agency.
Flynn Executive Assistant, Recreation AssociationSatisfied client since 2004
They use their expertise to keep our systems running so we can focus on delivering the services beyond what our customers expect. My ExcalTech engineers have the amazing abilities to find solutions to guide our company in directions our growth demands.
Steve IT Administrator, Landscape Supply CompanySatisfied client since 2005
After an extensive selection process I can confidently say we made the right choice in choosing ExcalTech to upgrade and manage our IT. They have exceeded our expectations in countless ways and we are continually impressed by their response time, technical expertise and tailored solutions. More importantly they have taken the time to really understand our company, our people, our infrastructure and our specific IT goals. This level of understanding and support is hard to find and has since been proven invaluable.
Matthew Director, Circuit Board ManufacturerSatisfied client since 2009
My company has worked with ExcalTech for over 12 years and we have had no issues with their work. All the employees we have been in contact with over the years have been very knowledgeable and helpful. In my history with ExcalTech, they have installed two servers for us without any issues. They make recommendations to ensure our server performs to its capabilities and our data is protected while at the same time work with our budget constraints. When asked by others, I recommend ExcalTech for their IT needs as I know I will not be embarrassed by their performance.
Norris President, Accounting FirmSatisfied client since 2004
The team at ExcalTech has helped us achieve our growth objectives with their very creative approach of meaningful advice, dedication to detail, cutting edge talent and passion for web design and maintenance.

Thank you for this positive experience.
JC VP of Operations, Precision ManufacturerSatisfied client since 2012
I have had the pleasure of working with ExcalTech for over 10 years. We have had great service and communication with the whole staff. The people in charge of the call-in service are very knowledgeable and are able to address 90% of our issues remotely, they are a pleasure to work with. ExcalTech has an awesome team and all departments seem to communicate well together to address the customer's needs. We are very happy with ExcalTech and hope to continue to enjoy their excellent service.
Debbie Office Manager, County TownshipSatisified client since 2006
We have been a client of ExcalTech for many years and it has been wonderful. We have no worries and if a problem comes up they are always there to solve any IT issues that we may have and always looking ahead to solve our problems before they happen. Great Risk Management, Friendly, and Professional. I would highly recommend ExcalTech if anyone is looking for the best in IT Solutions.
Barb Office Manager, Precision ManufacturerSatisfied client since 2006
We have been using ExcalTech for 10 years. Their engineers are very knowledgeable and can handle any size project.
Mike IT Manager, Landscape Supply CompanySatisfied client since 2009
ExcalTech has provided IT support for our agency for over 15 years. In addition to the ongoing support of our network, we’ve used the ExcalTech team to replace 2 servers, build & maintain our website, and develop a custom software program that interfaces with online registration & financial transactions. ExcalTech’s engineers, while highly technically qualified, are able to communicate in terms that we can understand. Mutual respect is a significant factor in our choice of ExcalTech for IT support.
Sarah Manager, Recreation AssociationSatisfied client since 2004
I have been working with ExcalTech in several capacities over the past 10 years. The web team have been great to work with in developing and overhauling our websites more than once. Further the team is very educated and keeps us informed and suggests updates/strategies to website functionality based on their knowledge of our business objectives. As a park district with many "businesses" under one brand it is important to have a web partner that can offer solutions to the unique needs of every division of our organization and ExcalTech does so with trust and integrity.
Jennifer Director, Park DistrictSatisfied client since 2005
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