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Managed IT Services

ExcalTech provides managed IT services across the board. Most clients are able to completely outsource their IT needs to ExcalTech, eliminating the need for an expensive in-house team to run their IT infrastructures.

Empower Your Business with a Strong IT Foundation

Staying ahead in today’s business world requires more than just hard work—it demands a robust IT backbone. With ExcalTech’s managed IT services, your organization gains the tools and guidance needed to empower your team and foster continuous innovation.

Explore Managed IT Services
Benefits

You run your business.
We make sure your business runs.

Enjoy peace of mind knowing your IT systems are protected by continuous monitoring, predictable expenses, and guidance from seasoned professionals.

Predictable Costs / Lower Costs

Benefit from a fixed, predictable monthly expense, eliminating surprise costs and reducing the need for large upfront investments in IT infrastructure and staff. This cost-effective approach allows you to better allocate resources and reinvest savings into your business.

Scalable IT Infrastructure

Scale your IT resources up or down as needed, ensuring your technology infrastructure always matches your current needs without the hassle of hiring or training additional staff.

More Secure Technology

Strengthen your security posture through continuous monitoring, regular patching, and advanced cybersecurity solutions, helping protect your data and systems from ever-evolving threats.

Reduced Downtime

Identify and resolve issues before they disrupt your operations, significantly minimizing downtime and its costly impact on your business.

Increased Efficiency

Allow your team to focus on core business priorities, while benefiting from streamlined processes and access to the latest technologies that boost productivity.

Future Proofing

Keep your technology up to date and aligned with industry best practices, ensuring your business is ready to adapt to new challenges and opportunities as they arise.

Solutions

Comprehensive IT Solutions for Every Corner of Your Business

We provide seamless technology integration and expert support to ensure every team, from operations to management, benefits from reliable, efficient IT.

  • Help Desk

    Our Illinois- and Florida-based support agents answer your phone calls in approximately 15 seconds on average, and we have a 30-minute SLA (service level agreement) for open tickets. Get fast, friendly assistance for everyday IT issues with our responsive Help Desk, ensuring your team stays productive and supported whenever challenges arise.

  • Remote IT Support

    Resolve technical problems quickly and efficiently—day or night—with our 24/7/365 Remote IT Support team, all based in Illinois and Florida. Most issues can be diagnosed and fixed from anywhere, ensuring minimal disruption to your workflow and maximum uptime for your business.

  • Onsite IT Support

    For issues that require hands-on attention, our Onsite IT Support engineers come directly to your location. We also offer regularly scheduled onsite appointments, providing expert troubleshooting and proactive maintenance to keep your systems running smoothly.

  • Cybersecurity Services

    ExcalTech has always been ahead of our competitors when it comes to implementing cybersecurity best practices. Cybersecurity is at the forefront of everything we do, which is why none of our managed IT services clients have had a major security incident in over 6 years.

    Protect your business from evolving cyber threats with comprehensive Cybersecurity Services, including advanced threat detection, regular security assessments, and proactive defense strategies.

  • Server and Computer Management

    Ensure peak performance and reliability with ongoing Server & Computer Management, covering updates, maintenance, and monitoring for all your critical devices.

  • Network Monitoring and Management

    Keep your network secure and efficient with 24/7 Network Monitoring & Management, identifying and addressing potential issues before they impact your business.

  • Backup and Disaster Recovery

    Safeguard your data and maintain business continuity with robust Backup & Disaster Recovery solutions, enabling rapid restoration in the event of data loss or unexpected downtime.

    Immutable backups—backups that cannot be changed, deleted, or overwritten—ensure that your backed up data is safe from ransomware and other malicious activity.

  • Hardware Procurement

    Streamline your technology upgrades with our Hardware Procurement services—we help you select, source, and deploy the right equipment for your business needs.

    ExcalTech’s strategic partnerships with top hardware vendors such as HP and Lenovo ensure access to premium hardware at competitive prices. We handle all of the logistics for you.

  • Microsoft CSP

    ExcalTech is a proud Microsoft Partner. Maximize the value of your Microsoft investments through our Microsoft Cloud Solution Provider (CSP) services, offering licensing, support, and expert guidance for Microsoft 365 and Azure products.

Discover How Managed IT Can Transform Your Business

Speak with one of our Technology Advisors, who can answer your questions and guide you through the process of implementing the ideal solutions for your business to thrive.