Would you know if the technology your business runs on hadn’t been updated for a while? How can you determine when your software licenses run out? Has your printer been serviced in the past six months? If you have no idea about the answers to these questions, you may be staring disaster in the face. Let’s discuss how you can answer “I don’t know” and not be in jeopardy of a catastrophic technology problem.
To keep your IT working for you, you need control over it. You need to know when a piece of hardware was purchased, who set it up, and when it was last maintenanced. You need a strategy to protect the hardware and the data. You need these because you have made huge investments into this technology, why wouldn’t you spend money to protect it? Moreover, isn’t it easier to get the answers you’re looking for when there are extensive records kept?
This is where ExcalTech fits in. Not only will our IT professionals deploy the technology you use and keep it maintained and managed, we also keep a very detailed inventory of every wire, every piece of hardware and software, and every action taken to maintain those systems. We use state-of-the-art technology to ensure that your systems are patched, updated, and running proficiently.
In the course of accomplishing this, we come up with a lot of documentation. Some of the records we keep include:
- All network-attached devices you have, from your networking devices to every company-owned endpoint and peripheral that attaches to it.
- The proper configuration for each of these devices.
- The date that each of these devices was installed.
- The licenses that your business needs to maintain, and the status of the ones you have.
- A comprehensive history of all service that each of these devices have received.
This record of events provides us with a guide to effectively manage a business’ technology while understanding how your business functions through it. Our staff then can refer to this record to explain any issue that has happened with any piece of your managed IT.
Get Professionally Managed IT Working for You
Do you have questions about how to get a thorough record of your IT systems and maintenance? Would you like to learn more about how ExcalTech can provide you with more effective technology? Call our IT professionals today at (833) 392-2583.